De Waterkant Civic Association


City of Cape Town – Service Request Portal

Try the COCT online EService Request Portal.

You can open a new request, or track an existing request for most COCT service departments.

The City is one of the sponsors of The Safety Lab, which put together and maintains this compilation of sneaky scams recorded around town. Know the criminal modus operandi, so you can stay alert and avoid being a victim



City of Cape Town – Useful Contact Numbers

Cable theft                                          0800 222 771

Traffic Signal Faults                              0860 001 948

Electricity Faults                                   0860 037 566

Electricity Complaints via SMS               31220

Water & Sanitation Services (sms)         31373        

Salid Waste                                         0860 103 080

Accounts Queries                                 0860 103 089



City of Cape Town – Document Repository

For a full list of COCT documents, visit the following page.