Privacy Statement

De Waterkant Civic Association (DWCA) - Privacy Policy

Effective Date: 05 February 2025

The De Waterkant Civic Association (DWCA) is committed to protecting your privacy and ensuring compliance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.dwca.co.za or interact with the DWCA.

By using our website or providing your information, you agree to the terms of this Privacy Policy.

1. What Information We Collect

The DWCA may collect and process the following personal information:

1.1 Personal Information You Provide

Membership Registration: Name, surname, email, phone number, physical address.

Payment Details: Bank account details (for EFT transactions, not stored by DWCA).

Communications: Emails, contact form submissions, and correspondence.

1.2 Information Automatically Collected

Website Usage Data: IP addresses, browser type, and device information.

Cookies & Tracking Technologies: Used to improve website functionality and user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

Membership Management: Processing applications, renewals, and communications.

Community Engagement: Sending newsletters, updates, and event invitations.

Website Improvement: Analysing user interactions to enhance site functionality.

Legal Compliance: Ensuring compliance with POPIA and other legal obligations.

3. How We Share Your Information

The DWCA does not sell or distribute your personal data to third parties. However, we may share your information in the following cases:

• Service Providers: Third-party platforms (e.g., payment processors, email services).

• Legal Requirements: When required by law or regulatory authorities.

We ensure that all third-party service providers comply with POPIA and maintain appropriate security measures.

4. Your Rights Under POPIA

Under POPIA, you have the right to:

• Access Your Data: Request details about the personal information we hold about you.

• Correct Your Data: Request updates or corrections to inaccurate information.

• Object to Processing: Withdraw consent for certain uses of your personal information.

• Request Deletion: Ask us to delete your data where legally applicable.

To exercise any of these rights, contact us at web@dwca.co.za.

5. Data Security & Retention

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Your data is stored securely and retained only as long as necessary for its intended purpose or legal requirements.

6. Cookies & Tracking Technologies

We use cookies and analytics tools to enhance website functionality. You can manage or disable cookies via your browser settings.

7. Third-Party Links

Our website may contain links to external sites (e.g., City of Cape Town services, payment processors). The DWCA is not responsible for the privacy policies or practices of third-party websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Information

For questions or concerns regarding this Privacy Policy or your personal data, please contact: web@dwca.co.za

De Waterkant Civic Association, Cape Town, South Africa